Return & Refund Policy
At Mum’s, your comfort, safety, and well-being are our priority.
- Check Before You Accept: You may inspect your order while the courier waits. If you are not satisfied with the item, you may return it immediately to the courier.
- Delivery Fees: Delivery fees are payable in both cases, whether you accept or refuse the order.
- No Returns After Acceptance: Once you have accepted your order from the courier, we do not accept returns or exchanges.
For Your Safety & Hygiene: As Mum’s specializes in maternity and baby-related products, this policy is in place to help maintain the highest standards of hygiene and protect the health and well-being of all our mothers and little ones. We appreciate your understanding and cooperation.
Thank you for choosing Mum’s. ♡